Privacy policy

Velto Pet ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.

Information We Collect

When you order, we collect your name, email address, shipping address, billing address, payment information, and the pet photo you submit. We may also collect anonymous data such as your IP address and browser information.

How We Use Your Information

• To process and ship your order
• To paint your urn based on the photo you provide
• To communicate with you about your order
• To improve our website and customer experience
• To send marketing emails (only if you opt in)

Sharing Your Information

We share information only with:

• Our production team (your photo and order details)
• Shipping carriers (your delivery address)
• Payment processors (your payment information)

We do not sell your personal information to anyone.

Your Rights

You can request access to, correction of, or deletion of your personal information by emailing info@veltopet.com.

Contact

For privacy questions: info@veltopet.com